RAID DATA RECOVERY SERVICES

RAID failure and data loss can be due to hardware failure, such as hard drive crashes or controller issues; software corruption, like operating system crashes or file system corruption; user error, such as accidental data deletion or incorrect RAID setting modifications; virus attacks that corrupt files or damage the system; and power issues like surges or outages. Among all RAID levels, RAID 0 is most prone to data loss due to its lack of redundancy - if one drive fails, all data is lost. RAID 5 and RAID 6 are more secure but are still susceptible to data loss with the failure of one or more drives. It is important to choose the right RAID configuration based on the specific use case and the number of drives available to ensure data security and prevent data loss.

RAID may be undetectable, not recognized, or fail to boot. This problem occurs with brand new hard drives when they aren’t tested properly by the manufacturer or when bad sectors develop.

RAID may not be detected or is making a clicking or grinding noise. This is caused primarily by improper ventilation and failed CPU fans.

BIOS is unable to detect the array, hard drives not spinning, or startup failure. These symptoms can be caused by power surges, the use of an incorrect power supply, or an unreliable power source.

Fire or water damage typically causes very severe damage to hard drives and other components of a RAID configuration. Get in touch with our team and report the water or fire damage so the engineers can examine what’s left to retrieve.

Clicking or grinding sounds from the system are a clear indication of mechanical failure. Physical damage, improper shutdowns, sudden loss of power, media degradation, and age all play a factor in mechanical failure.

Missing data, error messages when opening files, or data becoming inaccessible. Corrupted data can be caused by loss of power, improper shutdowns, virus attacks, bad sectors, and media degradation.

Missing data, fresh operating system installation, non-responsive programs, system not booting, or clicking/grinding sounds can tip you off to a hard drive failure in your RAID. Human errors that cause these problems include improper changes in the system registry, malicious or accidental deletion of data, reformatting, wrong OS installation, or a physically damaged system.

Internet pages or links being redirected, sudden encryption of data, and system freezes or shutdowns can all be signs of a virus or malware attack. If your data has been compromised, reach out to a professional data recovery service immediately. SalvageData offers a specialized and thorough ransomware recovery service, which includes decryption with a public key, reverse engineering the malware to create a decryptor key in-house, and a complete cyber security analysis and report.

A hardware-level RAID controller failure is unable to detect array during boot due to a disk problem or improper rebuilding. Viruses or malware attacks, besides power surges, can also cause software-level RAID controller failure resulting in RAID partition loss.

RAID 0

RAID 10

RAID 1

RAID 3

RAID 4

RAID 60

RAID 5

EZFS

RAID 6

RAID Z2

RAID 5EE

RAID 1E

RAID 50

RAID Z3

RAID Z

HDD

SSD

SSHD

NAND Flash devices

SATA/PATA

eSATA

SAS

SCSI

iSCSI

PCI

PCIE

All Intel and AMD product lines

All HP LeftHand, ProLiant, and 3PAR series

All EqualLogic, PowerVault, PowerEdge, and Compellent series by Dell

IBM Power Series (Linux, AIX) and xSeries

NetApp and EMC product lines

Supermicro servers and various disk/storage subsystems

SAN- and NAS-based RAID systems and standalone storage models

Deciding between data recovery software and a data recovery service hinges on several factors. If your storage device has physical damage, contains business-critical files, holds large amounts of data, or if you lack the technical expertise for data recovery, it's best to contact SalvageData's professional data recovery service. Our services offer specialized equipment, expertise, and trained professionals, ensuring a higher success rate, especially for complex cases.

The cost of RAID data recovery varies according to the type and level of damage, as well as the urgency in the turnaround time. You can expect a cost of $300-$1000 per device member for more minor fixes and $1100-$1900 per device member for more major incidents such as disk crashes or water damage.

SalvageData Recovery follows the strict standards of the following privacy and security regulations:

HIPAA (Health Insurance Portability and Accountability Act)

NIST (National Institute of Standards & Technology) SP 800.34 (Rev.1)

FERPA (Family Educational Rights and Privacy Act)

GLBA (Gramm-Leach-Bliley Act of 1999)

SOX (Sarbanes-Oxley Act of 2002)

We rely on SSAE 16 SOC3 TYPE III certification along with a strict chain-of-command protocol. This guarantees your data security and safety, to which we pay great attention.

Yes. When the recovery requires our technicians to physically open the hard drive, we use our certified ISO-5 cleanroom.

Yes, before any data is recovered we send a detailed quote for the recovery service. To best determine how much your data recovery will be, your device will need to be analyzed in the lab beforehand. Start a case in order to request an estimate.

Yes. Before proceeding with any payments, you will receive a list of all the data we were able to recover for review and approval.

No. The amount of data being recovered does not impact price. The price is reflected by the level of damage, parts needed, turnaround time selected, and labor needed to recover data.

SalvageData accepts all major credit cards, as well as direct payment methods like checks, Paypal, Zelle, etc. We also facilitate payment by offering options to pay in installments. Regardless of which payment method is selected, payment is only collected after the data recovery is complete, before shipping or pickup. We have a No Data, No Charge policy, and you don’t need to provide payment details to start the recovery process.

SalvageData has a No Data, No Charge policy, in the unlikely event that we can’t recover your data, we don’t charge you for the worked hours and equipment used.

A client may request to cancel the service project at any point before the recovery is accepted. If the customer has already approved service based on the quote provided by SalvageData Recovery and provided a credit card, a cancellation fee equal, or $200 or 20% of the quoted service fee (whichever is greater) will apply.