RAID 5 DATA RECOVERY
PROFESSIONAL SERVICES

Based on the amount of information recovered from your RAID, we can either send it into a new external media or send it via download. Data download limits are 50 GB for economy service, 100 GB for expedited, and 500 GB for an emergency.

Setting our customers' privacy as a top priority, we use SSAE 16 SOC3 TYPE III certification coupled with a strict chain-of-command protocol. This way, your data is kept safe, unscathed and well-protected.

Yes. Before paying for the recovery, you will be given a list of all the files we managed to retrieve for review and approval.

1. Submit a case with the necessary details about your RAID failure.

2. Get a free comprehensive evaluation and quote

3. Approve the scope of recovered data

4. Receive your data

Yes. For cases where our technicians need to physically open the device, we use our ISO-5 certified cleanroom.

With more than a decade of expertise, SalvageData can boast a 96% successful recovery rate.

In case we confirm that your array is impossible to recover, you will be given a choice of either safely disposing of the device, or getting it returned by mail. The cost of return shipping is at the client's expense.

No. The amount of data being recovered does not impact price. The price reflects parts needed and labor to recover data.

A client may request to cancel the service project at any point before the recovery is accepted. If the customer has already approved service based on the quote provided by SALVAGEDATA Recovery and provided a credit card, a cancellation fee equal or the greater of either $200 or 20% of the quoted service fee will apply.

It varies – but in general, hard drive recovery costs $300-$1000 for more minor fixes and $1100-$1900 for more major incidents such as disk crashes or water damage.

Yes, everyone receives an estimate. To best determine how much your recovery will be, your device will need to be analyzed in the lab beforehand. Please go to https://www.salvagedata.com/request-help/.

SALVAGEDATA is located all across the country but our headquarters are in Cleveland, Ohio. Find the nearest nearest location to send your device.

Typically a hard drive failure. Your system could be struggling for a variety of reasons, but it is likely due to a mechanical or logical error in your hard drive.

This issue could be an electrical issue due to a power surge or faulty power supply. Depending on how urgent files are needed, searching for backup file information is your best temporary fix while your device is being worked on. If files are not backed up, that does not mean the information is gone for good.

Irregular noises such as these coming from your hard drive are not a good sign. You should turn off your device in a logical manner to prevent any further damage, then contact us.

Error messages are often an indication there is a logical error with your hard drive. On occasion, this can be fixed using data recovery software.

This could be due to a problem with the BIOS settings, a physical hard drive issue, or a connection failure. If the drive is removed and inserted into a different computer but is unable to work properly, you should contact a data recovery professional immediately.

When a hard drive physically stops working, that is the crash. When this happens, a drive can fail to boot, respond slowly, or not power on at all. A computer not turning on is a sign that the hard drive could have crashed.