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Heloise Montini
Heloise Montini is a content writer whose background in journalism make her an asset when researching and writing tech content. Also, her personal aspirations in creative writing and PC gaming make her articles on data storage and data recovery accessible for a wide audience.
Laura Pompeu
With 10 years of experience in journalism, SEO & digital marketing, Laura Pompeu uses her skills and experience to manage (and sometimes write) content focused on technology and business strategies.
Bogdan Glushko
CEO at SalvageData Recovery, Bogdan Glushko has over 18 years of experience in high-security data recovery. Over the years, he's been able to help restore data after logical errors, physical failures, or even ransomware attacks, for individuals, businesses, and government agencies alike.
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In a recent data recovery service case, the SalvageData recovery team achieved a remarkable feat – we successfully retrieved 100% of a client’s crucial data from a damaged device. This success is a testament to our expertise and dedication to our clients’ needs.
The mobile data recovery process took approximately one hour, focusing on swapping the CPU and NAND flash memory. This efficient turnaround was achieved through a meticulous procedure:
- Removal of CPU and NAND from a donor device
- Thorough cleaning of underfill and solder from the CPU, NAND, and motherboard
- Reballing components using stencils and solder paste
- Reflowing the client’s crucial components onto either a donor motherboard or the original (depending on the condition of the client’s board)
Extent of damage and recovery priority
While we can’t disclose the specific nature of the mobile phone’s damage, it was severe enough to require component-level intervention. The client’s top priority was recovering critical personal information from their smartphone, including:
- Contacts
- Photos
- Text messages
Result: 100% of the client’s prioritized data was retrieved and restored.
Challenges in the data recovery process
The destroyed mobile device and the new one with the recovered data
The main challenges in this data recovery operation included:
- Delicate removal of components from the donor device
- Precise cleaning of underfill and solder without damaging sensitive parts
- Accurate reballing of components, requiring steady hands and attention to detail
- Careful reflowing process to ensure proper connection and functionality
Equipment Used
This recovery was performed using a standard soldering station. Notably, a cleanroom environment was unnecessary for this case, showcasing our ability to perform complex recoveries with precision tools in a standard workspace.
It’s crucial to understand that in cases of physical damage to a device, only trained professionals with the right tools can retrieve the lost data. This recovery operation is a perfect example of the importance of professional expertise and precision tools in data recovery.
