Data Recovery Success Case: Rapid Turnaround for Critical Personal Information

In a recent data recovery operation, the SalvageData recovery team achieved a remarkable fea t- we successfully retrieved 100% of a client’s crucial data from a damaged device. This success is a testament to our expertise and dedication to our clients’ needs. 

The recovery process took approximately one hour, focusing on swapping the CPU and NAND flash memory. This efficient turnaround was achieved through a meticulous procedure:

1. Removal of CPU and NAND from a donor device
2. Thorough cleaning of underfill and solder from the CPU, NAND, and motherboard
3. Reballing components using stencils and solder paste
4. Reflowing the client’s crucial components onto either a donor motherboard or the original (depending on the condition of the client’s board)

Extent of damage and recovery priority

While the specific nature of the damage wasn’t detailed, it was severe enough to require component-level intervention. The client’s top priority was recovering critical personal information, including:

• Contacts
• Photos
• Text messages

Result: 100% of the client’s prioritized data was retrieved and restored.

Challenges in the recovery process

The main challenges in this recovery operation included:

• Delicate removal of components from the donor device
• Precise cleaning of underfill and solder without damaging sensitive parts
• Accurate reballing of components, requiring steady hands and attention to detail
• Careful reflowing process to ensure proper connection and functionality

Equipment Used

This recovery was performed using a standard soldering station. Notably, a cleanroom environment was unnecessary for this case, showcasing our ability to perform complex recoveries with precision tools in a standard workspace.

It’s crucial to understand that in cases of physical damage to a device, only trained professionals with the right tools can retrieve the lost data. This recovery operation is a perfect example of the importance of professional expertise and precision tools in data recovery.