Incident Response Retainer:
Ransomware Removal & Decryption Services

An incident response retainer service, such as SalvageData’s, is an agreement between an organization and a cybersecurity firm to provide immediate assistance in the event of a security breach or incident. The service typically provides assurance that the cybersecurity firm guarantees to be available to provide support on a 24/7 basis, with the goal of minimizing the impact of the incident and limiting the damage to the organization.

SalvageData’s flexible incident response retainer can include services such as threat analysis and intelligence, tabletop exercises, incident response planning and consulting, forensic analysis, and notification guidance. However, our most important work is our specialization on remediation and recovery support, which makes faster turnaround times and higher recovery rates possible.

You can contact SalvageData 24/7 for immediate assistance.

SalvageData’s incident response retainer can benefit your organization by providing ready access to our expert cybersecurity resources when needed. The no-cost retainer can guarantee a response with a fixed SLA, allowing the organization to mitigate the damage caused by a cyber incident before it can escalate further. Additionally, our retainer can also help organizations meet compliance regulations, establish security governance, and identify gaps in their security program.

When a cyber-incident occurs, the organization can contact its cybersecurity retainer team to trigger the incident response plan. The incident response process typically involves containment, eradication, and recovery. Containment involves isolating the affected system to prevent further damage. Eradication involves removing the malware or ransomware to prevent damage to other systems. Recovery involves restoring the affected system back to operation.

The initial step in organizing an incident response retainer service is to evaluate the organization’s security needs. Smaller businesses are often not targets of known threat actors, however, the cost of recovering from a ransomware attack combined with the increase of attacks worldwide, means that every precaution needs to be taken.

You can take advantage of SalvageData’s No-cost retainer, which requires no upfront payment and gives you peace of mind that we’ll be there to help if and when a cyber threat occurs. Count on our experience, response time, expertise, and support level when you need it the most.

There are different types of incident response retainers, each with its own advantages and limitations. A full retainer provides continuous coverage and support and is suitable for organizations with high risk, while partial retainers are suitable for organizations that do not require constant support. Incident-based retainers are more suitable for organizations that need support for specific incidents, while managed service plans act as a comprehensive security solution that comprises multiple cybersecurity services. These two can also be established as no-cost or prepaid agreements, depending on the level of ongoing support required. It is important to discuss the right type of retainer with a qualified cyber security expert who can provide you with the most appropriate advice.

Incident response retainers can enhance security by providing organizations with rapid access to expert support and resources in the event of a security incident. Proactive management and threat intelligence services can help organizations minimize the risk of a cyber-attack, while notification guidance can assist with legal obligations.

Yes, it is also important to have an up-to-date Incident Response Plan, which can be created alongside SalvageData experts. An effective Incident Response Plan should include communication policies, incident response roles and responsibilities, data collection procedures, forensic analysis processes, and a system to track incident progress. Additionally, training exercises can help employees identify potential security threats and respond in an appropriate manner. Finally, regular reviews of the plan and its implementation are strongly recommended in order to ensure that the organization’s systems and data are secured.